We may collect personal information that you voluntarily provide to us when you contact us, request information, submit a form, subscribe to updates, or engage our services. This may include your name, email address, company name, phone number, project details, and any other information you choose to provide.

We may also automatically collect certain technical information when you access our website, such as your IP address, browser type, device information, operating system, referring URLs, pages viewed, and usage patterns. This information is collected through cookies and similar technologies and is used to improve performance, security, and user experience.

VALO uses the information we collect to operate, maintain, and improve our Services. This includes responding to inquiries, evaluating project requests, communicating with clients, delivering services, processing payments, and fulfilling contractual obligations.

We may also use your information to analyze website usage, enhance functionality, monitor security, prevent fraud, and comply with legal requirements. Where permitted by law, we may use your information to send business-related communications, updates, or marketing messages. You may opt out of such communications at any time.

If you are located in the European Economic Area or a jurisdiction with similar data protection laws, VALO processes your personal data based on one or more of the following legal grounds: your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, or our legitimate business interests that do not override your fundamental rights and freedoms.

Our website uses cookies and similar tracking technologies to enhance functionality, analyze traffic, and understand user behavior. Cookies are small text files stored on your device that help us recognize returning visitors and improve performance.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website. For more detailed information, please refer to our Cookie Policy.

VALO does not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, providing services, processing payments, hosting infrastructure, analytics, or communications. These providers are authorized to use your information only as necessary to perform services on our behalf and are contractually obligated to protect it.

We may also disclose information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of VALO, our clients, or others.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, it is securely deleted or anonymized.

VALO implements reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, update, delete, or restrict the processing of your data, as well as the right to object to certain processing activities and request data portability.

If you wish to exercise your rights, please contact us using the information provided below. We may need to verify your identity before fulfilling your request.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information.

VALO does not sell personal information as defined by California law.

VALO may process and store information on servers located in the United States or other countries where we or our service providers operate. By using our Services, you acknowledge that your information may be transferred to and processed in jurisdictions with data protection laws that may differ from those in your country.

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child, please contact us immediately so we can take appropriate action.

Our website may contain links to third-party websites or services. VALO is not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external websites you visit.

VALO reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Privacy Policy.