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Terms of service

Last updated: February 2026

Welcome to VALO (“VALO,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related content, tools, or communications provided by VALO (collectively, the “Services”). By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree, you must not use our Services.

1. About VALO and Scope of Services

VALO is a custom software development studio providing professional services including, but not limited to, software design, development, consulting, maintenance, and related digital solutions. The information presented on our website is for general informational purposes and does not constitute a binding offer unless explicitly stated in a written agreement.

Any engagement for paid services is subject to a separate written agreement, proposal, or contract that outlines scope, timelines, deliverables, pricing, and other commercial terms. In the event of a conflict between these Terms and a signed service agreement, the service agreement shall prevail.

2. Eligibility and Use of the Website

By using our Services, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. You agree to use the Services only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations.

You may not attempt to interfere with the proper functioning of the website, access restricted areas without authorization, introduce malicious code, or use the Services in a way that could damage, disable, or impair VALO or its users.

3. Intellectual Property Rights

All content on the VALO website, including but not limited to text, graphics, logos, branding, designs, animations, code samples, and visual elements, is the exclusive property of VALO or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and use the website for personal or internal business purposes only. You may not copy, reproduce, modify, distribute, sell, license, or exploit any content without prior written consent from VALO, unless otherwise permitted by law.

4. Client Deliverables and Ownership

Ownership of software, designs, or other deliverables created by VALO for a client is governed exclusively by the terms of the applicable service agreement. Unless otherwise agreed in writing, deliverables remain the intellectual property of VALO until full payment has been received.

VALO reserves the right to showcase non-confidential work, including screenshots or descriptions of completed projects, in its portfolio or marketing materials unless explicitly prohibited by a written non-disclosure agreement.

5. Payments, Fees, and Taxes

Fees for services are outlined in written proposals or contracts and must be paid in accordance with the agreed payment schedule. Failure to pay invoices on time may result in suspension or termination of services.

All fees are exclusive of applicable taxes, duties, or government charges unless explicitly stated otherwise. You are responsible for paying any such taxes related to your purchase or use of our Services.

6. Confidentiality

Both parties agree to treat all non-public, confidential, or proprietary information disclosed during the course of a business relationship as confidential. Such information may not be disclosed to third parties without prior written consent, except where required by law or legal process.

This obligation survives the termination of any agreement or use of the Services.

7. Third-Party Tools and Links

Our Services may reference or integrate third-party tools, platforms, libraries, or services. VALO does not control and is not responsible for the availability, content, security, or practices of any third-party services. Your use of third-party services is subject to their own terms and policies.

8. Disclaimer of Warranties

The Services and website are provided on an “as is” and “as available” basis. VALO makes no warranties, express or implied, regarding the operation, reliability, accuracy, or suitability of the Services for any particular purpose.

We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components. Any reliance on the information provided through the Services is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, VALO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Services.

In no event shall VALO’s total liability exceed the amount paid by you to VALO for the specific services giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless VALO, its founders, employees, contractors, and partners from any claims, damages, losses, liabilities, or expenses arising out of your misuse of the Services, violation of these Terms, or infringement of any third-party rights.

11. Termination

VALO reserves the right to suspend or terminate access to the Services at any time, with or without notice, if you violate these Terms or engage in conduct that we reasonably believe is harmful to our business, users, or reputation.

Termination does not affect any rights or obligations that accrued prior to termination.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States and the State in which VALO is registered or principally operates, without regard to conflict of law principles.

Any disputes arising from these Terms or the Services shall be resolved exclusively in the appropriate courts within that jurisdiction.

13. Changes to These Terms

VALO reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.